Info & FAQs
Shipping - $4.99 for carts $0-$35, $7.99 for carts $36-$150, and FREE SHIPPING FOR ANY ORDER OVER $150!
Hey babe! While we hope you love everything you get from us, we know sometimes an item just doesn't work out! Happiness is number one around here and we're happy to offer a flexible return policy!
Returns on unworn, unwashed items with tags still attached are accepted within 3 days of receipt of item. If you miss that deadline by a few days - no worries. We understand!
If we smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost and we will no longer accept returns from you. We know that won't happen though! We love our Freckled Sass Squad! <3
Returns are eligible for store credit or original payment method.
Please note mystery items, items bought with a coupon code or with cash back, and sale items are FINAL SALE. Other items listed as FINAL SALE are also not returnable.
Shipping charges (original and return) are the customer’s responsibility.
To initiate a return, you must first email email@example.com. We will then reply with a confirmation and the return address.
Please do not send back an item without first being sent an email reply, We promise we send them quickly! We've got you!
Returns may take up to two weeks to process. Please keep tracking for your own records.
- The following items are final sale and cannot be returned
- Sale items
- All bags/totes/purses
- Hair Accessories
- Bralettes/ Intimates/ Lingerie
- Holiday Apparel
Thank you SO much for shopping with us!